If your call/request is urgent please call us. 

You can call us on: 6600

• We aim to answer all calls within 4 rings
• The IT staff member answering your call should introduce themselves and the IT department
• If needed (with your permission) we can make a remote connection to your computer for troubleshooting etc.
• Your details will be taken and a call will be logged. You will receive an automated email with a case reference number for tracking and updates. e.g. [26635]
• If your call can not resolved immediately it will be escalated to the relevant team within IT