Information Technology

IT Help Chat

Welcome to the Information Technology homepage

Our mission is to collaborate with the MTS Community to transform the Agency through the integration and implementation of technology while empowering all staff to work collaboratively. The overriding aim of the Information Technology Department is to improve the quality and effectiveness of MTS through the application and use of information related technologies and processes.

Key responsibilities include the provision of:

  • Strategic planning and technical direction for the application of existing and emerging technologies.
  • Electronic infrastructure to support the operations of the Agency.
  • Computing and networking facilities for students and staff.
  • Business Process Redesign expertise to streamline the processes of the Agency.
  • Data organization, custodianship and access facilities.
  • General purpose utilities such as E-mail, Word processing, Spreadsheets etc.
  • Software building, selection and integration services.
  • General advice and support on existing and emerging technologies.
  • All such facilities being to the highest possible standards given the resources available.

     

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    Service Catalog (Under Construction)

    A-Z of All Services A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A New MTS staff accounts...
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    Do It Yourself IT Guide

    How to Set Your Default Printer - Internet Explorer - Chrome - FireFox How to Map to a Network...
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    Governance

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    Service Desk

    Welcome to the Service Desk We strive to provide efficient and professional support of all the...
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    Training Guides

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    Under Construction - Committees and Work Groups

    Committees and Work Groups Click on the collapsible panel to open and close it. Information...
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    Work Process Principles

    10 Principles guide our work process 1. One IT Department We work as one IT department - We are...
    Resources

    Resources

    The MTS network uses an appliance (IronPort) to detect and block SPAM emails or emails infected with malware.
    Updated on 11/10/2016
    Updated on 11/10/2016