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Service Desk

Welcome to the Service Desk

We strive to provide efficient and professional support of all the services offered by IT to all the technology users associated with MTS.

Please click "Contact Service Desk" on the menu to the right of this page for options to request IT assistance.

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Customer Service Charter

You can expect us to: Greet you in a polite and friendly manner. Attend to you promptly when you...
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Contact Service Desk

The Service Desk is open 7:00 a.m. to 5:00 p.m Monday - Friday. For Support during regular business...
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Service Desk Priorities

IT Service Requests Priority Levels Priority Target Response Time in Hours Target Completion Time...