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Information Technology Policies

Policy

Policy

Change Management Policy and Process Guide
Updated on 09/12/2018
Incident Management and Request Fulfillment Policy & Process
A single Incident Management and Request Fulfillment process is followed by MTSIT staff.
Updated on 04/13/2018
Information Security and Information Technology Policies
This set of policies represents the "minimum" requirements for all Metropolitan Transit System (“MTS”) Departments.
Updated on 05/22/2018
On-Call Policy
MTS runs 24/7 x 365 operations, and as such, the IT department must be prepared to respond to outages at any time.
Updated on 08/23/2018